Schenker healthcare Wins Best Pharmaceutical Logistics Service Provider Award For Two Consecutive Years

Accredited winner in 2007 and 2006. Ratings above industry mark. Highest satisfaction score rated by end users

News Item Entered: Friday, July 27, 2007

(Singapore, 25 July 2007) Schenker Singapore has been named, for the second year running, Best Pharmaceutical Logistics Service Provider to the pharmaceutical industry in Singapore, following an independent customer survey conducted by Frost & Sullivan, a global growth consulting company.

This award was presented to Ms. Ong Siew Wei, General Manager of Business Planning and Strategic Account, Schenker Singapore, by Dr. Robert de Souza, Executive Director at The Logistics Institute, Asia Pacific, at the awards banquet.

“Schenker has been rated very highly by its customers on performance related to the range of services offered, flexibility of payment, security systems and commitments to customers’ needs. In terms of claims management efficiency and domestic network reach, end users have expressed their high satisfaction with Schenker,” said Mr. Keow Soon Hiong, Research Analyst at Frost & Sullivan Transportation & Logistics Practice, Asia Pacific.

Frost & Sullivan awards are presented to companies that demonstrate best practices in the respective industry, commending the diligence, commitment, and innovative business strategies required to advance in the global marketplace.

The consecutive two years award winnings reinforced Schenker Singapore as the leading position in the forefront of logistics development for the pharmaceutical and healthcare industry. “Schenker is committed to the pharmaceutical and healthcare industry and is continually investing in our people, resources, network infrastructure, and solutions. With the increasing healthcare industry challenges, we strive for continual improvements to further value-add to our customers’ business and to provide customised solutions to the needs of the industry,” said Charlie Kok, Managing Director, Schenker Singapore.
The award recipients were judged by 20 evaluation parameters which include commitment to customer needs, domestic and international network reach, warehouse facilities, industry expertise, payment flexibility, customised service, among others. Schenker Singapore scores ratings above industry mark as well as achieves highest satisfaction score rated by end users.

Added Keow, “Frost & Sullivan 2007 Best Pharmaceutical Logistics Service Provider (Singapore) award conferred to Schenker represents the acknowledgment of the Singapore pharmaceutical sector that the services of Schenker are superior as compared to the other logistics service providers for this segment.”